Legal

Privacy Policy

Effective Date: 5/21/2026

1. Introduction

Welcome to Calipxo (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gift recommendation and delivery service. We are committed to protecting your privacy and handling your personal information with care and respect.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including but not limited to:

  • Name, email address, and contact information
  • Payment information and billing details
  • Delivery addresses and recipient information
  • Gift preferences, occasion details, and relationship information
  • Communication preferences and account settings

Usage Information

We automatically collect certain information about your use of our service, including device information, IP address, browser type, and usage patterns to improve our service quality.

3. How We Use Your Information

We use your personal information solely for the following purposes:

  • Gift Recommendations: To provide personalized gift suggestions based on your preferences and recipient information
  • Order Fulfillment: To process purchases, arrange delivery, and ensure gifts reach their intended recipients
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance with our services
  • Service Improvement: To enhance our recommendation algorithms and overall service quality
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our service, conducting business, or serving you (e.g., payment processors, delivery services)
  • Legal Requirements: We may disclose information when required by law, court order, or governmental request
  • Business Protection: We may share information to protect our rights, property, or safety, or that of our users or others
  • Consent: We may share information with your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information
  • The right to restrict or object to certain processing of your data
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Effective Date” above.

10. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), provides you with specific rights regarding your personal information.

Categories of personal information we collect

In the past 12 months we have collected the following categories of personal information described in this Policy: identifiers (such as name, email address, and online identifiers including IP address and device identifiers); commercial information (such as orders and gift preferences); internet or other electronic network activity information (such as browsing and usage data); approximate geolocation derived from IP address; and inferences drawn from the above. We collect this information for the business purposes described in Section 3.

We do not sell or share your personal information

Your rights

Subject to certain exceptions, you have the right to:

  • Know and access the personal information we have collected about you;
  • Delete personal information we have collected from you;
  • Correct inaccurate personal information;
  • Opt out of the sale or sharing of personal information (note: we do not sell or share); and
  • Not receive discriminatory treatment for exercising your rights.

Global Privacy Control

We honor the Global Privacy Control (GPC) and “Do Not Track” browser signals as a valid request to opt out of tracking; when we detect either signal, we do not load our analytics.

How to exercise your rights

To make a request, email us at hello@calipxo.com with “California Privacy Request” in the subject line. We will verify your request as required by law, and you may use an authorized agent to submit a request on your behalf.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@calipxo.com
Subject Line: Privacy Policy Inquiry